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  4. Interfaces for Explanations in Human-AI Interaction. Proposing a Design Evaluation Approach
 
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2021
Conference Paper
Title

Interfaces for Explanations in Human-AI Interaction. Proposing a Design Evaluation Approach

Abstract
Explanations in Human-AI Interaction are communicated to human decision makers through interfaces. Yet, it is not clear what consequences the exact representation of such explanations as part of decision support systems (DSS) and working on machine learning(ML) models has on human decision making. We observe a need for research methods that allow for measuring the effect different eXplainable AI (XAI) interface designs have on people's decision making. In this paper, we argue for adopting research approaches from decision theory for HCI research on XAI interface design. We outline how we used estimation tasks in human-grounded design research in order to introduce a method and measurement for collecting evidence on XAI interface effects. To this end, we investigated representations of LIME explanations in an estimation task online study as proof-of-concept for our proposal.
Author(s)
Mucha, Henrik  
Fraunhofer-Institut für Optronik, Systemtechnik und Bildauswertung IOSB  
Robert, Sebastian  
Fraunhofer-Institut für Optronik, Systemtechnik und Bildauswertung IOSB  
Breitschwerdt, Rüdiger
Fellmann, Michael
Mainwork
CHI EA 2021, Conference on Human Factors in Computing Systems. Extended Abstracts  
Conference
Conference on Human Factors in Computing Systems (CHI) 2021  
Open Access
DOI
10.24406/publica-r-411220
10.1145/3411763.3451759
File(s)
N-635110.pdf (1.4 MB)
Language
English
Fraunhofer-Institut für Optronik, Systemtechnik und Bildauswertung IOSB  
Keyword(s)
  • Human-AI Interaction

  • Explainable Artificial Intelligence (XAI)

  • user interfaces

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