Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik IPK

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A method for the realization of business models with process-oriented management systems

2002 , Krause, O.

Even though the Balanced Scorecard approach shaped a new paradigm for man-agement systems design, there is empirical evidence that the methods which are applied to realize this paradigm are not appropriate. This paper presents a method to plan, build and run process oriented, performance indicator based management systems. It outlines the approach applied in development, the find-ings from a requirements definition, the structure and content of this method, how it is an improvement, as well as lessons learned from validation.

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Methodische Gestaltung wandlungsfähiger Managementprozesse

2001 , Krause, O.

Die methodische Gestaltung wandlungsfähiger Managementprozesse ist eine zentrale Aufgabe für die Realisierung von Geschäftsmodellen. Die Methode Management Systems Engineering liefert einen Beitrag zur Lösung dieser Aufgabe durch die Unterstützung der systematischen Planung, der Gestaltung und des Betriebs von prozessorientierten, kennzahlenbasierten und wandlungsfähigen Managementsystemen. Diese Managementsysteme sind Grundlage für Zielvereinbarungen und stellen relevante Entscheidungs- und Monitoringkriterien für die Planung, die Gestaltung und den Betrieb von Geschäftsmodellen bereit.

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Management information engineering

1998 , Krause, O. , Mertins, K.

Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.

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The business engineering process in a complex production environment

1997 , Mertins, K. , Edeler, H. , Krause, O.

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A knowledge portal for definition and maintenance of structure and content of management systems

2002 , Krause, O. , Lange, R. , Chiaravalloti, F.

The Management Systems Engineering method supports the realization of management tasks, for instance the development and implementation of business models. This paper describes the technological innovation of this method, which is given by the software tool Management System Builder (MSB). MSB provides bidirectional access to the MSE-Knowledge Base module, which contains structurally different performance indicator based management systems. This paper describes the concept, functionalities, and use of this knowledge portal that functions as a design and maintenance tool for performance indicator based management systems.

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Management Knowledge Engineering - A toolkit to engineer adaptive management systems

2000 , Krause, O.

In a world coined by increasing complexity, dynamics and even discontinuity, the strategy management process is key for business success. Adaptive man-agement systems are required to enable the implementation of an effective and efficient strategy management process. A core element of adaptive management systems are performance indicators. Particularly the design and maintenance of these performance indicators is critical for a successful management system. This paper summarizes the results of applied research in the field of manage-ment systems. It describes the toolkit Management Knowledge Engineering which has been developed to fill the gap identified. A case study shows how this toolkit has been used to implement and maintain an adaptive management system. From the lessons learned in this context, some perspectives for future developments are given.

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Modeling for planning and operation of global distributed enterprises

1998 , Krause, O. , Mertins, K. , Rabe, M.

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Implementing the synchronized enterprise paradigm

2002 , Mertins, K. , Krause, O.

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Performance Management

1999 , Krause, O. , Mertins, K.

Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.

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Perspectives for executive information, decision support and information management in the extended enterprise

1998 , Mertins, K. , Krause, O.

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