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2026
Conference Paper
Title

Simulation of Human Survey Responses for Market Research

Title Supplement
The Role of Contextualization in LLM-Based Agents
Abstract
Market and user research rely on surveys to understand customer preferences. Collecting rich human responses is a costly and time-intensive process. This has prompted growing interest in using large language model (LLM)-based agents to simulate human survey responses. A key open question, however, is how different forms of contextual data shape what such agents represent and how well they reflect individual preferences. Based on data collected in a six-week longitudinal study with 13 participants, combining interviews, diary entries, and surveys, we generated eight variants of multiple LLM-based agents that progressively integrate personal contextual information and evaluated their ability to reflect participants' responses to realistic market research questions. Our results show that incorporating personal data can improve alignment with human responses, with contextualized agents achieving similarity scores up to approximately 0.78 compared to around 0.60-0.68 without participant-specific context. The findings indicate that richer contextualization strategies produce measurable but incremental improvements in how well agents approximate individual preferences.
Author(s)
Saini, Bhupender Kumar
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Kumar, Chandan
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Pollmann, Kathrin  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Bierkandt, Janina  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Janssen, Doris  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Knecht, Christian  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Fronemann, Nora  orcid-logo
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Mainwork
CHI 2026, CHI Conference on Human Factors in Computing Systems. Extended Abstracts  
Project(s)
SozioMimic – Mindset Twins für Produktentwicklung und InnovationsprozesseSozioMimic  
Funder
Baden-Württemberg, Ministerium für Wirtschaft, Arbeit und Tourismus  
Conference
Conference on Human Factors in Computing Systems 2026  
Open Access
File(s)
Download (3.78 MB)
Rights
CC BY 4.0: Creative Commons Attribution
DOI
10.1145/3772363.3798991
10.24406/publica-8635
Additional link
Full text
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Keyword(s)
  • Human–Agent alignment

  • Market Research

  • Survey Automation

  • Generative AI

  • Large Language Models

  • LLM

  • User Modeling

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