How to Evaluate Digital Healthcare Applications in a Large-Scale Pilot?

European projects wishing to evaluate digital health & care solutions can choose from a number of published evaluation methods. Each method has its advantages and disadvantages and all have been developed for a specific purpose. The EU Horizon 2020 project SHAPES (Smart and Healthy Ageing through People Engaging in Supportive Systems) used and tested four different evaluation methods: The Non-adoption, abandonment, scale-up, spread, and sustainability (NASSS) framework and the MOMENTUM framework as pre-evaluation methods to check the 25 use cases of the SHAPES project, KPIs from a project management perspective and the Model for Assessment of Telemedicine (MAST) to assess the broader impact of the SHAPES solutions. This chapter describes the four evaluation methods and presents the results of the evaluations. Following the pan-European pilot campaign, interviews were conducted with all pilot sites. Based on these interviews, recommendations are given on how these evaluation methods can be used in future projects.