Cargo Bikes in Transport Logistics Review of User Requirements and Related Bike Models

Due to the development of new, sustainable, and space-saving mobility concepts, the commercial use of cargo bikes is discussed in the literature as a possible approach. For the implementation, however, only user-specific requirements of potential applicants from entire industry sectors are considered; a specific analysis of individual occupational groups will not be required. In this context, a survey tool will be developed, to identify occupational group-dependent minimum requirements for the commercial use of a cargo bike. In addition, the tool determines decision-relevant characteristics for increasing the acceptance of this mobility concept. Based on the collected data in the survey and market research, decision support for the selection of a suitable cargo bike is provided. This is offered to potential users in the form of an MS Excel tool. The validation of the developed tool is done by surveying three occupational groups.
The evaluation of the survey provides valid research results and identifies occupational group-dependent differences regarding the preferences for the commercial use of a cargo bike, as well as personal deviations between potential users. According to this, an occupational group-specific distinction can be classified as relevant and the developed tool offers an approach for collecting the required information.