An approach of service modeling for the demand-driven implementation of Human-Robot-Interaction in manufacturing

Even by providing benefits as a solution for increasing flexibility in manufacturing human-robot-interaction (HRI) still lacks reasonable industrial use cases, especially in small and mid-sized enterprises (SME). Most SME are confused due to the promised multiple benefits not matching their specific requirements. Furthermore, they do have very individual starting points regarding their needs, available process data and documentation. However, there had been analyses on different benefits of HRI for manufacturing and methods to identify individual motivation. The multi-layer approach of service modelling provides a methodology to fulfil an overall goal by achieving predefined subgoals with different methods. Thereby each manufacturing company can choose the most suitable methodology to analyze its production line. Regarding HRI it is possible to select workstations with the most suited benefits for the individual requirements. In this paper, a service modeling approach for the selection of workstations for an implementation of HRI is presented.