Cognitive ergonomics in the intralogistics sector

As a result of growing globalization and flexibility of labour markets, the logistics sector is increasingly gaining importance. One essential process and a central function in the field of logistics is order picking. The efficiency of order picking systems depends to a large extent on employee's performance. With regard to rising digitization, dynamization and networking of working environment new forms of organization, information and communication technologies arise. According to the research field »Cognitive Ergonomics« psychological and physical work demands of order pickers and, furthermore, cognitive demands when handling different order picking methods are analysed. The aim is to optimise work systems and technical assistance systems for better and long-lasting health, work ability and job performance of employees. Based on identified psychological and physical workloads, a stress and strain model will be developed and validated for a continuous workload monitoring at order picking workplaces.