Success factors and organizational approaches for the implementation and the operational use of energy management systems according to ISO 50001
Paper presented at the 58th EOQ Congress "Managing Challenges in Quality Leadership", Gothenburg, Sweden, 11-12 June 2014
Constantly increasing energy costs, changing statutory requirements and a demand for environmentally friendly produced products require a more intense consideration of the topic of sustainability in all kinds of businesses. With the ISO 50001 the International Organization for Standardization published a new norm in December 2011 that defines the requirements for energy management systems. In order to identify the success factors for the implementation and the operational use of such an energy management system the Fraunhofer Institute for Production Systems and Design Technology has conducted a survey among German companies that are already certified according to ISO 50001. Amongst the ISO 9001-basedfamily of management system norms the ISO 50001 is the first one to emphasize the necessity for a thorough consideration of staffing and team building aspects since the required competencies in energy management projects cover the entire band width of modern companies human capital e.g. knowledge in energy efficiency technologies, purchasing, legal aspects, process and project management. Thus, besides focusing on general success factors, the study especially observes organizational aspects of energy management, which is scarcely addressed in existing studies. Another main claim of the survey is how to identify the affecting factors of building a competent energy team, organizing the required staffing processes effectively and finding the optimal individual organizational form within the corporate organization. The primary objective of the survey is deriving the codes of best practices in running an energy management system. Therefore the companies are asked how they dealt with specific problems they faced during the phases of preparation to achieve the certification and also during day-to-day business. This survey searches for both, the most efficient way of how the certification process can be conducted from the first idea of implementing an energy management system to the issuance of the certificate and the most effective way of how to achieve this certification. In this context the relations between a systematic approach in preparation of the certification procedure and the competitiveness of the results will be examined. The target group of the survey consists of energy managers and persons in authority of the energy management system of ISO 5 0001-certified companies in Germany. It is designed as an online questionnaire with more than a thousand potential participants. It will be published in April 2014.