Supporting the IT security of eServices with CBR-based experience management

Safeguarding security for eGovernment services is an essential ingredient for the success of such services. For this purpose, isolated security efforts are not sufficient. Integrated concepts are required. In the publicly funded project SKe, we are developing such an integrated approach. One component of this integrated approach is a CBR-based experience management solution to support the dynamic aspects of IT security. The component - an intelligent IT security console - supports the daily work of the IT security personnel and supports them in systematically recording and using experiences in the form of weakly structured cases in their work process. The component is being developed in cooperation with an application partner. The approach is also used in projects with industrial partners.