Potential Uses of Case-Based Reasoning in Experience Based Construction of Software Systems and Business Process Support

We introduce an organizational interpretation of the well-known case-based reasoning cycle of Aamodt and Plaza which is helpful for comparing the case-based reasoning approach to other approaches known from Software Engineering like the quality improvement paradigm and experience factory approach. We will point out that the introduction of an organizational view to the case-based reasoning cycle contributes to the modeling of and the decision support for experience guided business processes and we believe that this is a first step into the right direction for case-based reasoning to become a key technology for supporting organizational learning. In addition, even for simple application scenarios the applicability potential of case-based reasoning technology is made more explicit by including organizational issues that are usually necessary within real-life environments.