Singapore policy-making processes: The impact of ICT to enhance public participation and gather meaningful insights

In Singapore, ICT plays a key role as enabling technology for the most of sectors, several initiatives have been launched to gather insights from these large amounts of data and the utilization of visual solutions as a mean to provide useful insights represents the basis for policy makers' decisions. Further to it Singapore is promoting the usage of new channels of communications to optimise processes of e-Participation, to enhance public inputs in governmental activities and other initiatives to gather insights from geo-spatial, behavioural, commercial, scientific data. The following chapter aims to provide an overview about Singapore IT strategies development and the relation between Government and key-stakeholders to define and establish new policies, governance and the framework implemented through the value add provided by IT and Visual solution ad-hoc utilised.