Leveraging user preferences to develop profitable business models for electric vehicle charging

To design profitable business models for electric vehicle (EV) charging it is necessary to understand user preferences. For this purpose, prior literature is analyzed to develop a conceptual framework linking a focal company's assets, the surrounding value network and user preferences. Then, survey insights from two EV charging projects (ultra-E, SLAM) are summarized to illustrate user preferences in this space. Based on this data, the framework is eventually visualized by applying it to four case studies from the EV charging market.