Table-top urban risk and resilience management for football events

The article presents a case study of a web based application for urban security and safety enhancement. The application guides the user through a risk management process consistent with the international standard ISO 31000 and was originally developed in the EU project BESECURE for the management of improvement processes of urban quarters. The table-top assessment case study of the application to major football events is based on regulations and an existing and operational risk management documentation of a major German town. First, it is shown how external and internal contexts are defined, i.e. who stakeholders are and which objectives they peruse. Step by step, the risk management process is conducted for the iterative identification, evaluation and treatment of risks on the objectives in the context of football events. For each step, the main contents identified are discussed as well as the pros and cons of main features of the approach, including interactive and incremental completion, scalability to available analysis time and effort, compliance with a minimum and sufficient set of logic relations, e.g. relating stakeholders to objectives, etc., enabling the user to benefit from former case studies and the provision of a documentation and communication framework. Finally, the overall software-supported risk management process is critically evaluated with respect to efficiency and new insights obtained. In particular, it is shown that the tool support facilitates to conduct risk management as well as going systematically beyond minimum legal risk reduction requirements.