A systematic approach to produce small courseware modules for combined learning and knowledge management environments

Combining technology enabled learning and knowledge management is a very promising strategy to systematic competence building in software organizations. In order to set-up a combined learning and knowledge management environment and to support organization members in packaging small chunks of knowledge into courseware modules, Fraunhofer IESE developed the IntView-KM methodology. IntView-KM defines how to provide the organizational, methodological, and technological prerequisites that enable software engineers to produce small courseware modules (contents) as a byproduct of their daily work. This paper presents the two phases of the IntView-KM methodology. Furthermore, tool support for courseware module production is recommended and the existing tool support summarized. Finally, experiences in applying IntView-KM and results of a first evaluation of the tool support for IntView-KM are described.