Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik IPK

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  • Publication
    Quality-oriented design of business processes
    (Kluwer Academic Publishers, 1999)
    Mertins, K.
    ;
    Jochem, R.
    Changing markets and innovative competitors force each company to study and improve its organization, its business processes and its technologies constantly. Whoever drops behind in these times loses market shares and endangers the long-term existence of the company. It is necessary to realign the entire corporate planning and design along the value added chain to speed up the business processes. All relevant user views, such as quality, organization, information systems, costs (controlling) and affected departments, have to be incorporated and should be studied regarding their interaction. When designing and executing processes to accept and employ a quality concept the decisive aspects are determined by the kind of information and by the active integration of all affected departments, divisions and staff members. On the other hand, the staff members must have a good knowledge of important business processes. The employees of quality planning should be "process advisors", i.e., quality management should be incorporated into the business process. The quality-oriented design of business processes described in this book supports this integration. The book is based on the results of the KCIM project "Scientific Basis and Contribution to the Standardization of CIM Interfaces" that was funded by the German Federal Ministry for Research and Technology. On this basis, we developed the concept.
  • Publication
    Integrated modeling for quality management
    ( 1997)
    Mertins, K.
    ;
    Jochem, R.
    Documenting the existence of a certified quality management system is becoming a crucial factor of performance for many industrial companies. A certificate according to DIN EN ISO 9000ff. presupposes that the QM system conforms to set standards and that the system has been documented. Many companies look for ways to limit the documentation expenses on behalf of value adding design activities. One approach to this problem is the process-oriented setup of the QM documentation. This set-up can be developed from a computer-based enterprise model with a modeling tool automatically.
  • Publication
  • Publication
    Total Quality Management. Tips für die Einführung
    (Hanser, 1996)
    Hummel, T.G.C.
    ;
    Malorny, C.
  • Publication
    Rückführung von Fertigungsinformationen zur Fertigungsplanung
    ( 1995)
    Schiedeck, N.
    ;
    Docquier, H.
    ;
    Ciesla, M.
    ;
    Pietschmann, C.
    The feedback of significant actual information on production results and sequences from directly value adding areas of an enterprise to the production planning area is increasingly gaining importance. The pertinent approach described in this article was elaborated in the study group 'Models for production planning' within the scope of the QCIM compound project.
  • Publication
    Modellieren für die Produktentwicklung
    ( 1995)
    Krause, F.-L.
    ;
    Golm, F.
    ;
    Rieger, E.
    ;
    Woll, R.
    New strategies and requirements for product development imply the equivalent treatment of modelling tasks for product and process. In the present article an approach is described which aims on the flexible adaptation of the product development with respect to product and process specific constraints. This is achieved by the combination of an approach for planning and optimisation of product development, a semantic feature approach which enables the individual integration of system components and a method for quality management accompanying the product development.
  • Publication
    Usage Information for Product and Service Optimization
    ( 1995)
    Krause, F.-L.
    ;
    Wolf, R.
    The following paper describes a German cooperative project in the area of Quality Information Systems.The goal of the project is to implement computer-aided quality loops for industrial enterprises. About 50 partners - user companies, system vendors and academic participants - are involved in this project, which is organized into eleven project teams and five thematic cross-sections.The project team here described is concerned with the area of marketing, sales/dis- tribution and service.
  • Publication
    Informationsrückführung zur Optimierung der Produktentwicklung
    (Hanser, 1994)
    Wolf, R.
    Die Optimierung der Produktentwicklung verlangt nach einer Bereitstellung von Informationen aus der Herstellung und Anwendung des Produkts. Damit wird eine kundenorientierte und fertigungsgerechte Produktentwicklung unterstützt. Der vorliegende Forschungsbericht leistet einen Beitrag zur rechnerunterstützten Informationsrückführung. Anforderungen an ein Rückführungssystem werden hier auch in Verbindung mit Aspekten der Arbeitsgestaltung behandelt. Das Konzept eines aktiven, integrierten Feedback System berücksichtigt integrierte Informationsmodelle, die sich heute in der Entwicklung und Normung befinden. Den Kern des Konzepts bildet ein objektorientiertes Informationsmodell der Rückmeldungen, das als ein Partialmodell eines allgemeinen Qualitätsinformationsmodell anzusehen ist. Die detaillierte Spezifikation der einzelnen Systemmodule bildet die Grundlage für die Realisierung der interaktiven Informationsrückführung. Dabei werden Integrationspotentiale der Informationsrückführung in Ve rbindung mit Methoden des präventiven Qualitätsmanagements aufgezeigt. Der Nachweis der Umsetzbarkeit des Konzeptes wird durch die Prototyprealisierung eine Feedback-Systems zur Rückführung von Informationen aus der Fertigung in die Arbeitsplanung innerhalb einer rechnerunterstützten Prozeßkette erbracht. Das in diesem Forschungsbericht vorgestellte Konzept ist ein Element eines bereichsübergreifenden Qualitätsmanagements und läßt sich in eine zukünftige Systemarchitektur zum entwicklungsbegleitenden Qualtitätsmanagement einfügen. Es ist über den Anwendungsbereich der technischen Auftragsabwicklung hinaus auch auf die Unterstützung administrativer Aufgabe übertragbar.