Now showing 1 - 10 of 24
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Informations- und Wissensmanagement

2007 , Brocks, H. , Hofmann, T. , Kamps, T.

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A multiagent environment for the flexible enactment of knowledge-intensive processes

2006 , Bayer, K. , Kempf, S. , Brocks, H. , Kamps, T.

Knowledge-intensive processes are characterized by vague specifications and a dynamic course of action. They require a flexible, knowledge-based enactment environment supporting the dynamic allocation of resources, changes in assignments, organizational structure, policies, and requirement and priorities, but also conflicts between resources participating in different processes. In this article, we present a multiagent enactment environment that incorporates the flexible allocation of resources but is also capable of handling various types of runtime exceptions. The benefits of adopting a knowledge-based approach are demonstrated based on a prototype implementation of an IT-Helpdesk scenario.

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Statistical relationship determination in automatic thesaurus construction

2005 , Chen, L. , Fankhauser, P. , Thiel, U. , Kamps, T.

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Improving content-based similarity measures by training a collaboration model

2005 , Stenzel, R. , Kamps, T.

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ConWeaver - Automatisierte Wissensnetze für die semantische Suche

2006 , Dirsch-Weigand, A. , Schmidt, I. , Rein, B. , Stenzel, R. , Kamps, T.

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Can proactive behavior turn chatterbots into conversational agents?

2005 , L'Abbate, M. , Thiel, U. , Kamps, T.

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The extended process model - Unifying knowledge and process

2005 , Brocks, H. , Meyer, H. , Kamps, T. , Begger, C.

Knowledge-intensive processes are often open-ended can only be weakly specified in traditional business process models. The Extended Process Model provides a comprehensive integration of process and knowledge specific aspects within a single, ontological representation. In this paper we describe the transformation of standardized business process definitions into a unified conceptual process model. We then apply our methodology to the scenario of IT services.

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The extended process model - transforming process specifications into ontological representations

2006 , Brocks, H. , Meyer, H. , Kamps, T. , Begger, C.

Knowledge-intensive processes arc often open ended and can be only weakly specified in traditional business process models. The extended process model provides a comprehensive integration of process and knowledge specific aspects within a single, ontological representation. In this article we describe the transformation of standardized business process definitions into a unified conceptual process model. We then apply our methodology to the scenario of IT services.

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Flexible exception handling in a multi-agent enactment model for knowledge-intensive processes

2005 , Brocks, H. , Meyer, H. , Kamps, T. , Begger, C.

Exceptions in knowledge-intensive processes are often the result of resource failures. Following a knowledge-based approach we demonstrate how semantic information about the resources involved and a set of generic Event-Condition-Action rules are used to handle resource-related exceptions within a multi-agent enactment environment. The scenario of an IT-Helpdesk is used to illustrate the application of the concepts described within a practical environment.

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Vergleiche und Kombinationen von Systemen zur Ähnlichkeitsbestimmung von Musik

2005 , Stenzel, R. , Kamps, T.