Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik IPK

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  • Publication
    Performance Management
    ( 1999)
    Krause, O.
    ;
    Mertins, K.
    Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.
  • Publication
    Management information engineering
    ( 1998)
    Krause, O.
    ;
    Mertins, K.
    Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.