2001
,
Krause, F.-L.
,
Mertins, K.
,
Edler, A.
,
Heisig, P.
,
Hoffmann, I.
,
Helmke, M.
The chapter provides an overview of the computer-integrated technologies supporting product development processes in a wider sense and the current situation of knowledge management. It includes three main sections. Section 2 discusses the design techniques affected by computer-aided technologies and the corresponding tools. Section 3 gives a general introduction of concepts of computer integrated technologies. Therefore, also basic technologies and organizational approaches are described. Section 4 explains possible architectures for software tools that support product development processes. Section 5 finally gives a wide overview of the application and development of knowledge management.
1999
,
Heisig, P.
,
Mertins, K.
The paper presents the results from a survey of the top 1000 German and the top 200 European companies on knowledge management (KM). Focusing on the business processes where companies start with KM, the critical success factors, the knowledge, which is relevant within KM.