Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik IPK

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Publication

Wissensmanagement in industriellen Geschäftsprozessen

2003 , Mertins, K. , Heisig, P.

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Publication

Wissensmanagement zur Steigerung der Wettbewerbsfähigkeit

2000 , Mertins, K. , Heisig, P.

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Publication

Learning from the Best

2000 , Mertins, K. , Heisig, P. , Kohl, H.

The article focuses on the experiences in Benchmarking of the Information Centre Benchmarking at Fraunhofer IPK since its foundation in 1994.

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Publication

Integrating business process re-engineering with human-resource development for continuous improvement

1997 , Mertins, K. , Heisig, P. , Krause, O.

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Publication

Wissensmanagement und Geschäftsprozesse

2000 , Mertins, K. , Heisig, P.

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Publication

Erfahrungswissen bei der kurzfristigen Auftragssteuerung

1993 , Mertins, K. , Schallock, B. , Carbon, M. , Heisig, P.

The importance of tacit knowledge for short-term order control is increasingly recognized. However, up to now little is known about the structure and use by the shop floor staff of this kind of knowledge. Starting from the key tasks of order control this article discusses the characteristics of skill-enhancing short-term order control systems.

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