Reuter, P.P.ReuterFuchs-Kittowski, F.F.Fuchs-Kittowski2022-03-032022-03-032002https://publica.fraunhofer.de/handle/publica/202655Knowledge-intensive services are the key for growth and innovation of enterprises. This paper describes how the integration of e- collaboration, knowledge management technologies and a stronger orientation towards work processes fits the specific needs of these services.dee-collaborationknowledge-intensive serviceenterpriseknowledge management technologywork process004400journal article