Under CopyrightHeine, EwaldBorchert, MargretScharrenbach, HaraldGanz, Walter2022-03-0718.2.20202014https://publica.fraunhofer.de/handle/publica/29689010.24406/publica-fhg-296890Each of the eight working groups of the strategic partnership "Productivity of Services" has produced a productivity guideline as its central result, via intensive exchanges and interdisciplinary cooperation among the stakeholders involved. Each guideline presents productivity scenarios, practice-oriented examples and recommendations for action.enWirtschaftWissenschaftPolitikIntermediäreDienstleistungProduktivitätkmUkleinere und mittlere UnternehmenDienstleistungsproduktivitätPraxisbeispielService productivity in SMEs. Productivity guidelineanthology