Roeder, T.M.2022-03-022022-03-022016978-1-5090-4486-31-5090-4487-6978-1-5090-4487-0978-1-5090-4484-9978-1-5090-4485-6https://publica.fraunhofer.de/handle/publica/161879Simulating complex service systems. WSC 2016, Winter Simulation Conference