Rech, J.J.RechDecker, B.B.DeckerAlthoff, K.-D.K.-D.AlthoffKlotz, A.A.KlotzVoß, AngelikaAngelikaVoßLeopold, EddaEddaLeopold2022-03-032022-03-032006https://publica.fraunhofer.de/handle/publica/211034enknowledge managementorganizational process learningprocess improvementtext mininge-discussionindiGo004005006629book article