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  4. Fostering Text Mining With Knowledge Graphs: An Approach to Support Business Experts in Defining Domain-Specific Document Sets
 
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2023
Conference Paper
Title

Fostering Text Mining With Knowledge Graphs: An Approach to Support Business Experts in Defining Domain-Specific Document Sets

Abstract
Text mining techniques offer an efficient approach to extract information from text-based data, such as online news, for strategic planning tasks like the scenario technique. Data selection and data pre-processing is a crucial step in this process, during which decisive search terms help to sharpen the text corpus for downstream text mining activities. The integration of business knowledge is crucial for the creation of high-quality domain-specific document sets. Manually defining search terms is a time-consuming task for managers. Knowledge graphs accelerate this vital process: Based on a few initial search terms, related domain-specific subgraphs are selected which yield additional search terms that cannot be retrieved via thesauri or mere semantic similarity comparisons. Furthermore, possible biases introduced by subjective expert assessments are avoided and a more objective data selection is realized. The concept is demonstrated in a use case on electric mobility including an online demonstrator (www.digital-scenarios.com).
Author(s)
Bratke, Pascal
Technische Hochschule Nürnberg
Zimmermann, Roland
Technische Hochschule Nürnberg
Blum, Ralph
Fraunhofer-Institut für Integrierte Schaltungen IIS  
Mainwork
The Human Side of Service Engineering  
Conference
International Conference on the Human Side of Service Engineering 2023  
International Conference on Applied Human Factors and Ergonomics 2023  
DOI
10.54941/ahfe1003128
Language
English
Fraunhofer-Institut für Integrierte Schaltungen IIS  
Keyword(s)
  • Information retrieval

  • Knowledge graphs

  • Natural language processing

  • Scenario technique

  • Search space definition

  • Strategic planning

  • Text mining

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