Implementation and Evaluation of situation specific tutorial for mobile industrial robots

Mobile cobots in industrial settings offer significant potential for flexible automation. However, during operation, they can sometimes encounter deadlock situations where they are unable to continue functioning. To address this, a concept has been developed to provide human operators with a step-by-step tutorial to help resolve these deadlocks. This paper presents the implementation of these tutorials, as well as a configurator that allows users to add tutorial steps or create new tutorials. Following the implementation, two evaluation phases were conducted. First, individuals with no robotics or industrial experience were tested, followed by workers from a logistics environment. Both groups were tasked with resolving various deadlock scenarios. The evaluation demonstrated that even participants without prior robotics knowledge were able to successfully solve the robot's problems using the tutorials.