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  4. Reflections on the Use of Dashboards in the COVID-19 Pandemic
 
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2025
Journal Article
Title

Reflections on the Use of Dashboards in the COVID-19 Pandemic

Abstract
Dashboards have arguably been the most used visualizations during the COVID-19 pandemic. They were used to communicate its evolution to national governments for disaster mitigation, to the public domain to inform about its status, and to epidemiologists to comprehend and predict the evolution of the disease. Each design had to be tailored for different tasks and to varying audiences - in many cases set up in a very short time due to the urgent need. In this article, we collect notable examples of dashboards and reflect on their use and design during the pandemic from a user-oriented perspective. We interview a group of researchers with varying visualization expertise who actively used dashboards during the pandemic as part of their daily workflow. We discuss our findings and compile a list of lessons learned to support future visualization researchers and dashboard designers.
Author(s)
Arleo, Alessio
Eindhoven University of Technology  
Borgo, Rita
King s College, London  
Kohlhammer, Jörn  orcid-logo
Fraunhofer-Institut für Graphische Datenverarbeitung IGD  
Ruddle, Roy A.
University of Leeds
Scharlach, H.
Niedersächsisches Landesgesundheitsamt
Yuan, Xiaoru
Peking University
Journal
IEEE Computer Graphics and Applications  
DOI
10.1109/MCG.2025.3538257
Language
English
Fraunhofer-Institut für Graphische Datenverarbeitung IGD  
Keyword(s)
  • Branche: Healthcare

  • Research Line: Computer graphics (CG)

  • Research Line: Human computer interaction (HCI)

  • Research Line: Modeling (MOD)

  • LTA: Interactive decision-making support and assistance systems

  • LTA: Monitoring and control of processes and systems

  • Information visualization

  • Visual analytics

  • User-centered design

  • Epidemiology

  • Life and medical sciences

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