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2025
Conference Paper
Title

Securing Engagement

Title Supplement
Key Takeaways from Onboarding Users into Data Protection Apps
Abstract
This paper examines persistent challenges users/citizens face in exercising their data protection rights under the General Data Protection Regulation (GDPR), particularly in everyday digital contexts. It presents findings from the BMBF-funded Tester project, which developed a privacy assistant to support transparency, intervenability, and data protection literacy in the context of self-tracking and health-monitoring devices. Focusing on the onboarding experience, this study explores how users engage with a GDPR-aligned privacy assistant through an iterative, human-centered design process. Based on mixed-method user evaluations, we validate key usability strategies - such as personalization, grouped customization, and adaptive content - that can promote awareness and improve informed user decision making. The results offer lessons for the design of onboarding experiences in privacy-focused applications and contribute to broader efforts to make digital privacy rights more accessible, transparent, and usable.
Author(s)
Kiss, Lennart
Univ. Stuttgart, Institut für Arbeitswissenschaft und Technologiemanagement -IAT-  
Sellung, Rachelle  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Mainwork
Open Identity Summit 2025  
Project(s)
Digitale Selbstvermessung selbstbestimmt gestalten  
Funder
Bundesministerium für Bildung und Forschung  
Conference
Open Identity Summit 2025  
Open Access
File(s)
Download (361.77 KB)
Rights
CC BY-SA 4.0: Creative Commons Attribution-ShareAlike
DOI
10.18420/OID2025_10
10.24406/publica-4746
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Keyword(s)
  • Privacy Assistant

  • Usability

  • User Experience

  • GDPR

  • Data Protection

  • Privacy

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