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  4. Influencing factors for users’ privacy and security protection behavior in smart speakers: Insights from a Swiss user study
 
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2023
Conference Paper
Title

Influencing factors for users’ privacy and security protection behavior in smart speakers: Insights from a Swiss user study

Abstract
Smart speakers pose several risks to security and privacy, which users can counter with protective measures. This paper investigates the factors contributing to the adoption of protective measures by smart speaker users. Using survey data from Swiss participants, we first captured four different combinations of users with (no) concerns and (no) measures. We then used six factors to examine which of these influence protective behavior. Our findings reveal that whether or not protective measures are taken is affected by the usage context, usage duration, gender, opinion toward emotion recognition, and reasons for acquisition, but not by model/manufacturer, age and education level. With our results, we want to contribute to the ongoing discussion about influencing factors on concerns and protective measures, using the smart speaker domain as an example.
Author(s)
Ebbers, Frank  orcid-logo
Fraunhofer-Institut für System- und Innovationsforschung ISI  
Karaboga, Murat  orcid-logo
Fraunhofer-Institut für System- und Innovationsforschung ISI  
Mainwork
Computer Security. ESORICS 2022 International Workshops  
Conference
European Symposium on Research in Computer Security 2022  
Workshop on Security, Privacy, Organizations, and Systems Engineering 2022  
Open Access
DOI
10.1007/978-3-031-25460-4_11
10.24406/publica-991
File(s)
Influencing_factors_for_user_privacy_and_security_protection_behavior_in_smart_speakers.pdf (537.37 KB)
Rights
CC BY 4.0: Creative Commons Attribution
Language
English
Fraunhofer-Institut für System- und Innovationsforschung ISI  
Keyword(s)
  • Smart speaker

  • Intelligent personal assistants

  • Voice assistant

  • Amazon echo

  • Google home

  • Apple homepod

  • Privacy

  • Security

  • Protective measures

  • Protective behavior

  • Privacy concerns

  • Security concerns

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