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  4. Towards Using the Critical Decision Method for Studying Visualisation-Based Decision-Making
 
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2021
Conference Paper
Title

Towards Using the Critical Decision Method for Studying Visualisation-Based Decision-Making

Abstract
Visualisations provide significant support for effective reasoning and decision-making processes. Its value mainly lies in its ability to turn raw data into actionable insights that lead to a decision. This requires appropriate visual representations that are designed with the decision-maker's way of reasoning in mind. Understanding the cognitive aspects underlying decision-making with visualisations is therefore crucial. Cognitive task analysis methods have been used to elicit expert knowledge in a variety of decision-making scenarios, with the Critical Decision Method (CDM) focusing on the cognitive bases in naturalistic non-routine incidents. In this study, we aim to determine the feasibility of CDM for capturing the expert knowledge, strategies, and cues involved with visualisation-based decision-making processes. Based on an analysis of four semi-structured interviews, we evaluate the method’s potential to inform the role of visualisation for human decision-making. We anticipate that our reflections on methodological insights can serve as a starting point for other human factors and visualisation researchers, who aim at studying strategies for higher-level decision-making and problem-solving tasks.
Author(s)
Hermawati, Setia
Univ. of Nottingham  
Cibulski, Lena  orcid-logo
Fraunhofer-Institut für Graphische Datenverarbeitung IGD  
Lawson, Glyn
Univ. of Nottingham  
Mainwork
Ergonomics & Human Factors 2021. Proceedings  
Project(s)
Cloudification of Production Engineering for Predictive Digital Manufacturing  
Funding(s)
H2020  
Funder
Conference
Chartered Institute of Ergonomics & Human Factors (CIEHF Annual Conference) 2021  
Link
Link
Language
English
Fraunhofer-Institut für Graphische Datenverarbeitung IGD  
Keyword(s)
  • Lead Topic: Digitized Work

  • Research Line: Computer graphics (CG)

  • Research Line: Human computer interaction (HCI)

  • Research Line: Modeling (MOD)

  • Human factors

  • Decision making

  • Engineering design

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