Developing a Standard Operation Procedue for the remote maintenance of smart heating pumps

State of the art heating pumps are tailored towards high energy efficiency in operation. The research project ""ResmaP"" aims at increasing the products' resource efficiency over their entire lifespan. This paper presents the development of a standard operation procedure (SOP) incorporating repair and maintenance operations that utilise the increased ICT potential presented by new pumps in order to prolong their lifespan. Approaches are developed to streamline the repair and maintenance process by making spare parts logistics more efficient and fitting for a certain malfunction. Additionally, the potentials of remote maintenance operations such as remote software updates are explored. Subsequently, adjustments to the recycling process are explored with focus on reusing reclaimed electronics parts. The SOP development and implementation for the pumps is accompanied by an LCA study.