Contextualized knowledge exchange with mash-up technologies

Already in 1999 Peter Drucker postulated computational support for knowledge work as one of the major challenges of the 21st century. Diverse research has already been invested into the design and development of adequate and supportive technologies which aim to increase the performance of knowledge workers at their workplace. The paper outlines a conceptual and technical approach towards linking the advantages of contextualized access to knowledge with the flexibility of mash-up technologies in order to support knowledge exchanging activities at the workplace. The approach considers mash-up technologies as innovative advance which simplifies the contextualization of both information and services based on a dynamic architecture model.