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2013
Book Article
Title
Research project ePOD@Home: Electronic proof of delivery at point of delivery
Abstract
The rising interest in the internet throughout the world is attributable to its broad spectrum of applications. One business sector that is increasingly gaining more attention is E-Commerce. Increasing demand as well as the expansion of the range of articles will change the demands on logistics processes in the future. In particular, it is shippers and logistics service providers that will have to answer these new, individual demands and examine their existing ordering and delivery processes. Against the backdrop of products that are sensitive or expensive for customers, the topics of security and efficiency are gaining importance in the ordering and delivery process for shippers and customers alike. In order to further increase the appeal of E-Commerce and activate undeveloped potential, more consistent ordering and delivery processes are required. The ePOD@Home research project supports this approach through the development of an economically credible overall process.