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Web-based-Training (WBT) in Customer Care Centern
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2003
Book Article
Title
Web-based-Training (WBT) in Customer Care Centern
Title Supplement
Einsatzkonzepte in der Aus- und Weiterbildung
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Author(s)
Engelbach, W.
Mainwork
Customer Care Center professionell managen
Language
German
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO