Serious games in virtual environments: Cognitive ergonomic trainings for workplaces in intralogistics

Along with digitisation in the intralogistics sector, new methods of employee qualification arise. In this evaluation study a Virtual Reality-based serious game for workplaces in intralogistics was analysed due to usability, user experience, workload and motivational aspects. Results clarify that the virtual training is characterised by a good usability, a positively assessed user experience and a moderate mental workload. Intrinsic motivation of the study participants is positively associated with usability and user experience. Furthermore, mental workload is related with the usability of the VR game and technology-based personal information of the participants. The combination of serious gaming in a virtual training world is a new research field and offers a modern and efficient alternative to conventional training methods in intralogistics.