PosiTec - how to adopt a positive, need-based design approach

In User Experience (UX) design many approaches emphasize that a positive UX can be promoted by addressing basic human needs. However, in practice UX design needs are scarcely considered. We believe that this is due to a lack of adequate methods and guidelines and present a methodological toolkit to support designers in adopting a need-cantered design approach. The toolkit is a collection of innovative user research methods, combined in a guided process to make sure that user needs are taken into account in all steps of the human-centered design process. We propose Experience Interviews as a basis to extract and further interpret the user needs of the target group. The interpretation is realized with the Needs Profile method and fed into an ideation brainstorming. First design solutions of this brainstorming are evaluated and further developed using the co-creation tool UX Concept Exploration. The concrete application of the proposed methods is illustrated based on the example of designing a technical product to promote positive aging of older adults.