Improving the border control process by queue length optimization

The increasing amount of travelers crossing the EU borders and illegal border crossing with sophisticated spoofing methods forces the authorities to implement new solutions for the control process. In order to achieve higher control rates and to increase security and objectivity in the process, the borders have been supported by automated border control systems (ABC). One important aspect in the usage of ABC systems is the more complex queuing process. Therefore, one objective of the EU funded project FastPass is the queue length optimization. By provision of a special distribution model, the optimal constellation of the queues can be calculated. The model describes the processes in their respective implementation. Two operation modes of the system have been realized. The first one is a calculation of probable process scenarios. The second operation mode is the simulation of the process with visualization and interaction components.