Agile product-service design with VR-technology

Agile development methods and the use of the VR-technology are becoming more and more important for manufacturing companies nowadays. Agile methods help to avoid mistakes and unnecessary costs. Beside the development methods, the test phase of a Product-Service Design has often been neglected in business practice, but more and more its value is being fully recognised. The focus of this paper is the validation of agile approach of a Product-Service Design in the furniture industry with the help of VR/AR-Technology in the use case in the furniture industry with the companies AIDIMME and ACTIU. The use case enables employees to select their new office furniture with the help of VR/AR-technology. It shows the old and three new alternatives of the office furniture with the help of 3D-models. How to use the innovative technology and how to handle the employee's integration is the topic of the agile approach. This paper shows that an integrated and agile approach of a Product-Service Design. It helps to increase the customer integration and reduce the market risk for new product-service systems.