Decision support in context of a standard-based usability evaluation

A usability evaluation based on international standards can be a challenging task. There is a large number of (potentially) useful standard documents and the theoretical knowledge represented by these sources has to be translated into practical solutions. As a part of a European project our approach enables involved end users to find appropriate usability standards for evaluating specific technologies. As a consequence a technology can be assessed regarding its current context of use and intended goals which are best known by the end users themselves. To make this possible, several standards were categorized using a decision tree. Additionally a scoring system was developed that rates these documents with respect to their clarity and applicability. To reduce the gap between theory and practice, additional information on how to use a specific document is provided.