Assessment of the sustainability effects of product-service systems

The concept of Product-Service Systems (PSS) as a means to realize sustainable business models is a vividly discussed topic in management literature. Most approaches to evaluate the impacts of PSS focus on the economic as well as the ecological dimension of sustainability, whereas social implications are hardly analyzed. However, a more comprehensive evaluation of potential effects of all three dimensions of sustainability is indispensable to foster the diffusion of PSS. Therefore, this article offers an integrative assessment of the sustainability impacts of PSS based on expert interviews in th B2B as well as B2C sector.