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  4. New Production Concept and Service Orientation: The Case of Teleservice
 
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1998
Book Article
Title

New Production Concept and Service Orientation: The Case of Teleservice

Author(s)
Dreher, C.
Lay, G.
Michler, T.
Mainwork
Innovation in Production  
Language
English
Fraunhofer-Institut für System- und Innovationsforschung ISI  
Keyword(s)
  • industrielle Dienstleistung

  • Investitionsgüterindustrie

  • Kundendienst

  • Mehrwertdienst

  • Wettbewerbsstrategie

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