Deliverable D2.7 - SHAPES personas and use cases

D2.7, the third and final deliverable of task 2.5 presents the development of personas and use cases from M13 to M18. This report presents the multi-Work-Packaging developments within the SHAPES project, new personas and narrative of personas and use cases. In the previous stage, several initial evidence-based personas that mirror the basic types of users of the solutions provided by SHAPES were developed. In addition, the impact of the COVID-19 pandemic has been integrated into this work. Primarily, older adults belong to the highly vulnerable groups of population due to increased isolation, loneliness, and the worsening of most of their previously existing mental health conditions like depression, anxiety, dementia, etc. To create the representative sample, additional personas were added to cover the specific Nordic environment and the situation of formal and informal care givers as they are the ones to whom the SHAPES Platform is targeted. Moreover, they are the ones supporting older adults in their lives. This deliverable also further developed the connection between the personas, use cases, user requirements and pilot scenarios. This collaboration with WP6 and WP3 has shown the tight link and narrative that starts with WP2. The persona's needs are manifested in the requirements that are solved by the use cases and scenarios. Beginning with multiple criteriae valuation approach this final deliverable brings all the stakeholders and tasks involved together in order to present the full picture of the SHAPES Personas and Use cases. Lastly, special attention was given to the ethical requirements and needs that were cocreated with WP8. The last chapter is dedicated to this aspect which is highly important for the SHAPES platform and its user-centred design.