Product design for industrial services and product-service systems

In the literature, many aspects of the transition from product-centric producer of capital goods to solution provider have been discussed extensively. However, guidelines and recommendations for the design of the physical goods used in industrial services or in use- and result-oriented productservice systems are still lacking. By using large-scale quantitative data coupled with the explanatory power of qualitative expert interviews, the research presented in this paper tries to contribute to closing the existing gap in engineering guidelines for the integrated development of product and service component of product-service systems.