A framework to classify processes in the field of human-machine systems engineering

The analysis of workflows is a core element for the design and evaluation of complex human-machine systems. Based on the attributes of corresponding processes, appropriate methods for capturing data and a proper process modeling language must be chosen. But what are relevant attributes for these decisions? What are typical attributes of processes for discussions independent from application domains? A proper method to classify processes is missing in literature. Therefore, based on a two stage qualitative literature analysis a framework to classify processes was developed. Firstly, various process designations were identified. Secondly, definitions and descriptions of these designations were used in an iterative approach to extract attributes relevant for all kinds of processes. The qualitative approach, the consequent results in form of a "Process Disc" with eight process attributes and related values as well as the application are described in this paper.