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  4. ServRisk - Service Management without innovation risks
 
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2011
Conference Paper
Title

ServRisk - Service Management without innovation risks

Author(s)
Schmitt, R.  
Schumacher, Sven
Wiertz, Jacqueline
Mainwork
Productivity of Services NextGen - Beyond Output / Input. RESER 2011. Programme and Abstracts  
Conference
European Association for Research on Services (RESER Conference) 2011  
Language
English
Fraunhofer-Institut für Produktionstechnologie IPT  
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