BCDM - A decision and operation model for blockchains

Increasing numbers of blockchain applications will be faced with groundbreaking technologies. In this context, two research questions arise. First, deciding which use cases are profitable for business transformation and, second, ascertaining how the blockchain technology can be mapped and operated analogous to an IT Service Manangement approach. We believe that the introduction and application of Blockchain concepts must be considered in the context of the overall IT ecosystem of an organization. Therefore, we will provide a comprehensive decision and operating model, called BCDM, for the implementation of blockchains that will allow us to answer these two questions.