Roughing up processes the WiKi way knowledge communities in the context of work and learning processes

This article deals with the potential of knowledge communities for process-oriented learning and working. Linear structures are often inappropriate for knowledge intensive tasks requiring non-linear, dynamic, social interaction, but community work mostly lacks the guiding thread needed by learners. We ask how the benef its of knowledge management can be brought to process-oriented learning. Requirements for an IT-support are developed and the prototype of a concept using the Wiki-approach is presented.