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  4. Towards harmonised Pan-European TMN customer care solutions: Interoperable trouble ticketing management service
 
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1997
Conference Paper
Title

Towards harmonised Pan-European TMN customer care solutions: Interoperable trouble ticketing management service

Author(s)
Covaci, S.
Dragan, D.
Mainwork
Intelligence in services and networks: Technology for cooperative competition. Proceedings  
Conference
International Conference on Intelligence in Services and Networks (IS&N) 1997  
Language
English
Fraunhofer-Institut für Offene Kommunikationssysteme FOKUS  
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