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  4. Less About Privacy: Revisiting a Survey about the German COVID-19 Contact Tracing App
 
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2023
Conference Paper
Title

Less About Privacy: Revisiting a Survey about the German COVID-19 Contact Tracing App

Abstract
The release of COVID-19 contact tracing apps was accompanied by a heated public debate with much focus on privacy concerns, e.g., possible government surveillance. Many papers studied people's intended behavior to research potential features and uptake of the apps. Studies in Germany conducted before the app's release, such as that by Häring et al., showed that privacy was an important factor in the intention to install the app. We conducted a follow-up study two months post-release to investigate the intention-behavior-gap, see how attitudes changed after the release, and capture reported behavior. Analyzing a quota sample (n=837) for Germany, we found that fewer participants mentioned privacy concerns post-release, whereas utility now plays a greater role. We provide further evidence that the results of intention-based studies should be handled with care when used for prediction purposes.
Author(s)
Häring, Maximilian
Gerlitz, Eva
Fraunhofer-Institut für Kommunikation, Informationsverarbeitung und Ergonomie FKIE  
Smith, Matthew  
Fraunhofer-Institut für Kommunikation, Informationsverarbeitung und Ergonomie FKIE  
Tiefenau, Christian
Mainwork
CHI 2023, CHI Conference on Human Factors in Computing Systems. Proceedings  
Conference
Conference on Human Factors in Computing Systems 2023  
DOI
10.1145/3544548.3581537
Language
English
Fraunhofer-Institut für Kommunikation, Informationsverarbeitung und Ergonomie FKIE  
Keyword(s)
  • contact tracing

  • intention-behavior-gap

  • privacy

  • survey

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