Basic concepts to define a customized quality assurance strategy

Quality assurance is important in every development project. To plan quality assurance activities over the whole development cycle, a framework was developed in a former work package of the LifeCycleQM project which guides quality managers in planning quality assurance activities. This report presents a planning process that uses the general customization framework in terms of influence and variation factors as well as heuristics. The complete process is flexible enough to instantiate it in different contexts and for different roles. Furthermore, guidance how to gather the project / development context is given in order to systematically customize a quality assurance strategy.