Efficient implementation of intelligent office appliances with software product lines

To support the handling of documents in organizations, office appliances have to adapt to the work processes of that organization. To efficiently handle changes in the software imposed by these adaptations, we present an approach to use business process models to compose the basic features of an office appliance to customer-oriented, process-specific services. Software product lines shape the key concepts that enable cost-effective and therefore realistic implementations of the presented ideas.